Strategic-DX Support

Forgot or Reset my Password

Misplaced or forgotten your password? Use the password reset functionality to recover your account.

Step 1

On the login view, use the “Forgot your password” link located below the password input. See below:

Forgot Password Link

Step 2

On the Password Reset form, enter the email address associated with your account and press the “Send Password Reset” button. See the form below:

Reset password Form

Step 3

Check your email for the system message to reset your password.

Reset Email
The system will generate a password reset link which you will receive via email. Please note that this email message can take up to 30 minutes to arrive in your inbox depending on the volume of server requests and your own email service.

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